Call Centre Alliance Partner

Call Centre Alliance provides a valued service to organisations and individuals who are looking to outsource all or part of their call centre or BPO requirements. CCA's database of the very best call centre outsourcers ensures that we partner clients looking to outsource with a ‘right fit’ CCA member in the quickest timescale possible. We continually review our database of call centres and BPO’s to ensure all our members continue to meet our strict criteria of best practice in the field of people management and customer expectation.

The Call Centre Alliance outsourcing process is designed to reduce the timescales set by a traditional tender process. By pre-screening our partners with an in-depth tender process we save our clients the time and expense of having to develop their own tender process by giving them full access to all the information necessary to make an informed outsourcing decision.

As an outsourcer you’ll already know how time consuming it can be replying to numerous tenders only to find you haven’t been shortlisted for any number of reasons. With CCA, we exactly match our partners to our clients brief to ensure you don’t waste time in applying for work that may not be suited to your organisations skillset, in other words, we do the leg work for you to ensure you only get pre-qualified leads giving you a much greater chance of successfully winning a new contract.

So to find out more, sign up today and fill in our online questionnaire. Before you know it you’ll never have to chase new leads again.